Airmail - Lightning Fast Email App Reviews

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Hi. My names John. I’m a Sparrow refugee.

I’m a couple of months in with Airmail and I think I finally have an app that will stick. I’ve been wandering around in the email wilderness since giving up on my longtime app, now even longer-time abandoned by the big google in the cloud. If you’re like me, your favorite apps have some power but - this is important - it doesn’t add clutter the interface. This is a clean, mean, personal emailing machine.

An Excellent Desktop Mail Client

A huge improvement over OS X’s default mail client (Mail.app), Airmail offers a *far* better user experience (sometimes called “UX”) than any other desktop email client available today. Pros: + Beautiful, fast, responsive interface + Easily integrate with multiple mail providers including standard IMAP/SMTP (not -just- Google Mail) + Markdown composition support + Keyboard shortcuts (I use the delete key a *lot*) + Great search support. Seems I always find what I need. + Companion iOS app, so you have the same/similar experience on desktop and mobile. + Multiple third-party API integrations. For example, I have mine set up to work with my Todoist account. + Helpful support staff (shout out to Sherlyn from bloop.it support, she was wicked fast to respond to a question I had) Cons: Unless you’re insanely picky about every. little. thing. in your mail client, and/or you’re a developer, there’s really not much to complain about. The app seems pretty efficient even when faced with my five separate email accounts simultaneously, each with more email than you can shake a stick at. I suppose one “meh” factor would be that I’d like to see some more interface themes, or better yet, a plugin system allowing developers to build custom interfaces on top of Airmail. But that’s not a drawback really, more of a icing-on-the-cake kinda thing. Who should NOT buy this email client? Anyone who doesn’t use a real computer most of the time for work, etc. In other words, if you’re using your phone/tablet more than ~75% of the time to handle email, don’t buy this specific version because you won’t get much out of it. Instead, I recommend searching the iOS App Store for their iPhone/iPad version of Airmail and get that instead. Otherwise, if you have serious email needs, this is by far the best thing on the market right now.

Wow, “Inbox Zero” is attainable!

I receive 300-500 emails daily, 80% of which don’t require my direct attention. Airmail has made it truly possible to reach “Inbox Zero”. Top 3 features that help me do this: 1) Mark emails as To Dos to get them out of your inbox. 2) Snooze email that you can deal with later 3) Rules - autofiling is key. Kudos to Bloop for an awesome mail app. Double kudos to Mark and the Airmail support folks for their prompt and friendly customer support! Update: While Airmail is a wonderful email client, it does have it’s issues: - does not always render HTML email well - replies to long threads dont always include the original email in the reply body - messages don’t always file to folders when a message also has a label defined

Best Email App, Better Customer Service

The app is without a doubt the best email app I’ve used on OS X and iOS. Using it on all of my devices is a breeze and the tools it offers (especially snooze) keeps my Inbox nice and tidy. I did encounter one small issue with my email on the app recently, but Sherlyn from Airmail Support guided me through the process of solving it clearly and promptly

AMAZING

Just the mail app I was looking for, well worth the $10.00

Great Inbox Zero program

Airmail works great! they keep expanding and adding new features, has support for spam sieve! I’d defiately suggest this email program for everyone that wants to do inbox zero.

Its getting there

I really like this app and it is getting better over time (stability, features) - it shows they are working on things. There are a few things that are maddening with the app - like the way it combines emails in the same thread into one long document that cannot be separated into the original emails. As you will see on the Airmail website, others find this frustrating as well. I also am not a fan of their way of moving things to folders - it works but I think it could be better (less cascading drop downs perhaps). Overall they have a very nice interface and I give them a lot of credit for improving on Mac Mail that is woefully underdeveloped considering Apple’s reputation as the elegant creator of things!

Very well done!

Excellent application. Money well spent… makes email a joy to work with, rather than the chore it usually is. Please keep improving the product! Great work so far.

Excellent

The customer support is also excellent - Thanks Mark!

Love it!

Easy to use! This is my first time using an apple computer and this app makes it easy to use!

NIce app; good support

Attractive email app. Works well with multiple Gmail accounts. Good support from Brenna.

Extremely good email client

After trying many programs seaching for a number of features; such as sending with alises by default, support for Gmail labels in a functional way not just to view them like folders (like Apple Mail), Airmail extremely well built. There’s still room for improvement, but for someone who relies on email a lot for work, the customization options and a very speedy customer support makes it worth every penny. Still, it could be quicker at startup to fetch emails, although the settings are set to fetch “Fast” it’s faster if you just refresh it manually upon startup. Definitely this is one of the better products out there to handle email, I highly recommend it.

I thought it wasn’t great at first, but….

I’ve been using it for a while, and I didnt understand the appeal of this app at first. But after reading a bit more reviews and looking into each feature more carefully, I realized it was actually quite useful and capable. For example, swiping actions in Apple Mail is not consistent with each mail account. i.e. Swiping to the left/right gives me a different set of menu depending on which email account Im checking at the moment. Not so with Airmail. Its integration with many popular third-party apps such as OmniFocus is very handy. And, its search feature, in my case, is noticeably more accurate and consistent than Apple Mail. Slick interface makes it more pleasing to use. Email is something I have to use all the time, so this kind of small details count and Airmails various features come off as features well-thought-out. Strongly recommended if you do more than casual email.

New to Airmail

Its better than the MAC Mail by far so far. The support for my problem was excellent. Mark Taylor helped me out at 1AM on a Snday morning import my mailboxes from the OS X mail program. I haven’t found anything to fault in the MAC OSX version. It imports mail from Google and Microsoft without problem even the ones that have an academic sponsorship and are difficult to access without a native client. I’ll update as I use it.

What email should be

Account sync between Mac and iPhone? Airmail has it, why doesn’t Apple? Makes account set up a breeze. Email is actionable right from the client. I feel that is why email fails to often for people, or why our inboxes have 24,000 emails. Airmail allows you to add emails to your To-Do list, snooze a message it until you can deal with it, to set up appointments, to save the email to Evernote without forwarding the email, you name it. This goes WAY beyond just having access to the “Share Sheet”. Support (Mark) has been awesome and responsive to my question. Happy with my purchase, would buy it again and have friends who feel the same.

Best Mail App for Mac/iOS

Airmail has solved so many issues that I had with Mac Mail. I would not receive messages and messages would show up then disappear in Mac Mail. In Airmail I receive messages the very moment they are sent. I have several different email addresses from different clients and it’s extremely easy to set them up and they sync perfectly from my Mac to iOS. The search function works wonderfully and the delayed send function is great if you accidentally hit send and want to cancel it. The shortcuts are easy to use and intuitive. Their customer support is great as well. I spoke with Sherlyn via online chat and she helped me right away. The only drawback I have found is that there is no auto-reply feature which is inconvenient having to go into the source mail client and set it up when going on vacation. Still, not enough to take away a star. Almost perfect app.

Airmail2 Awesomeness!

Interface is nicer than Mail, very fast. Quick and practical new message window. Recommended!

So not happy, deleted with disappointment

The overall “look" of the app kills Apple Mail.app but the kind words stop there. I struggled to get a certain plug in to work with it for spam. When I settled with a simple right click action, I moved on. The next irratiting thing was that fact every time I went to print an email it would default the print document to landscape. Even when I had previously saved landscape three different times. If I selected the portrait option before the print button was clicked, the preview would still show that the document was about to print in landscape. THe notification tone that they have is very annoying. Why cant the use be allowed to pick one of the OS-X built in tones? It also, if I had a lot of sequential deletes, the preview would get out of sync with the actual current document. I have with great disappointment returned to using mail.app. I loved how the preview would show the icon realted to the email, and the icon related to the account. Mail does do that I still using Airmail iOS, but it looks like I will be dumping that as well.

Steven was Helpful

Steve was super helpful in assisting my with my issues!!!

Almost

UPDATE - After using Airmail 2 for a few months, I found a strange behavior that has caused me to move on from this app. If you click Reply on an email in any inbox, an email window opens. Once open, quit the program. On relaunch, that reply email appears in Drafts, but the original email has been deleted from its inbox. I contacted support, they claim this is intended behavior, and not a bug. Airmail 2 is not reliable (yet). ORIGINAL REVIEW: There are a lot of excellent features with Airmail 2 that are designed for a more efficient workflow. Unfortunately there is also a lot of quirky behavior. On El Capitan, iMac Retina, there are disappearing or misplaced emails and rules are applied inconsistently. As other reviewers mentioned, features work for a while then stop. Tech support is not very good. I’ve submitted a ticket a couple weeks ago, but never got a response. I hope the devs fix the issues because this app, when operating properly, could be a good replacement for Apple Mail.

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