Attentive customer service

Very rarely do I enter anything in a customer service pop-up, mainly due to the wait time. Normally if I can’t find the answer I’ll send an email to tech support. Today was an exception. Within a couple minutes, service rep, Sherlyn took my online question, clarified the problem, and suggested I send a screen shot of what was happening (I had sent a reply to a client, and though it showed sent, it showed “local sent.” She quickly responded that more than likely the recipient’s server was down, and the email reply should go through as soon as the server came back on line. She was correct, it was about 15 minutes and I received confirmation that it went through. I have enjoyed using AirMail, since it was first released. The updates, the new features, the addition of iPhone and iPad and quick turnaround for pop-up question was a pleasant surprise. Thanks for creating the app and your attention to the client after the sale. I would diffintely suggest anyone looking for an alternate email app to consider this one.

Jazz_Keys about Airmail - Lightning Fast Email, v2.6.1